mealHow can we help?
Contact us
Email tausif@arrivanta.com
We usually reply within a day. Include the email you signed up with.
Want a kitchen added or have feedback? Send us a suggestion.
Common questions
My pass won't scan
Make sure your phone is online and show the live pass from the app (screenshots stop working after a minute). Turn your screen brightness up. If it still fails, the kitchen will see the reason on their screen.
It says I already ate today
Plans include one meal per day, counted in Chicago time. Your next meal unlocks after midnight.
I paid cash. How do I start my plan?
Sign in, open Account and enter the code the kitchen gave you (it starts with MY-). Codes expire after 7 days.
How do I pause, cancel or get a refund?
All from Account. See Refunds & cancellation for the details.
I didn't get my sign-in email
Check spam or promotions, and make sure the address is right. Sign-in links expire after an hour, so request a new one if it's old.
I own a restaurant and want to join
We'd love to talk. Email or call us below.